Terms of Use
Terms of Use
Valid from 17.12.24
1 Introduction
1.1 Sirène app.
This app is a platform for a volunteer community where you, selected contact persons and other
volunteers together create a network of people who want to create safety for everyone and where you
can ask for help if you find yourself in an unsafe situation if you have connected a Sirène alarm device
to the Sirène app.
1.2 Terms of Use.
These terms and conditions ("Terms of Use") are designed to apply to Sirène app users in the
European Union (including Denmark and Germany) the United Kingdom, and Switzerland, whether
you sign up to provide reassurance when an alarm is triggered ("Contact") and/or if you connect your
Sirène alarm device and can ask for help in an unsafe situation ("Carrier").
1.3 Parties to the agreement.
When you create a profile in the Sirène app as the Contact and/or Carrier, you enter into an
agreement with SIRÈNE OOONO ApS, Company Registration (CVR) No. 40429352, Gearhalsvej 1,
DK-2500 Valby ("SIRÈNE OOONO").
1.4 Personal data.
SIRÈNE OOONO processes personal data in compliance with the EU General Data Protection
Regulation (GDPR), the UK Data Protection Act 2018 and where applicable, the Swiss Federal Act on
Data Protection (FADP) to provide access to our community, document compliance with legislation,
and facilitate business development. More information is available in our privacy policy.
2 Options in the Sirène app
2.1 Purpose.
The purpose of the Sirène app is to allow you to be part of a community where you can both help keep
others safe and ask for help if you find yourself in an unsafe situation. The Sirène app community is
thus based on selected contact persons (Contacts).
To be a part of this community, you must always have a good tone and act responsibly.
2.2 Activating the Siren alarm device only calls Contacts.
If you are in an unsafe situation and you trigger your Siren alarm device, an alarm will only be sent to
your selected Contacts. The Sirène app cannot automatically or when an alarm is triggered call the
authorities' alarm and control centre.
2.3 The option to be a Carrier of a Sirène alarm device.
You can register as a Carrier when you connect your Sirène alarm device.
The Sirène alarm device must be purchased separately. When you sign up as a Carrier, you can also
become a Contact for others if you fulfil the age requirements.
2.3.1 As a Carrier, you can trigger your Sirène alarm device with a single press if you
are in an unsafe situation. When the Sirène app receives the signal, the Sirène app sends a message to
your Contacts. Messages will always be sent to your Contacts, no matter where they are.
2.3.2 Please note that your location is based on the location of your mobile device.
Therefore, you cannot use your Sirène alarm device without it being connected to your mobile device.
It is the location of your mobile device that determines where Contacts will see your location.
2.3.3 Do not misuse your Sirène alarm device. This means that you can only trigger your
Sirène alert device in situations where you feel unsafe, and only for the purpose of calling for help
from your Contacts. You are also responsible for complying with applicable law and are furthermore
responsible for only using your Sirène alarm device in accordance with the User Manual available at
www.sirene.ooono.com.
2.4 The option to be a Contact.
As a user, you can sign up on the Sirène app as Contact. A Contact is a physical person who wants to
create a sense of security and make it safe for everyone to move around everywhere. You can become a
Contact in the Sirène app for specific Carriers of a Sirène alarm device. This could be family members
or close friends, for example.
2.4.1 You will always be notified if one of the people you have a Contact with triggers their Sirène
alarm device, regardless of your location.
2.4.2 You can respond to a notification by offering your help. Once you have offered your help, the
Sirène app will connect you as a Contact to the location of the triggered Sirène alarm device. Whether
you choose to respond to a notification is voluntary.
2.4.3 As a Contact, you must prioritise your own safety. Your role is solely to provide peace of mind,
and you must always comply with applicable laws.
3 What does it take for you to sign up in the Sirène app
3.1 Access.
To access the Sirène app, you need to create and register an account. You will need to provide the
following information:
(a) E-mail address
(b) Gender
(c) Name
(d) Date of birth
3.2 You are responsible for providing the correct information.
As a user, you are responsible for ensuring that the above information is correct, complete and up-to-
date at all times.
3.2.1 Your account may only be used by you and you may not transfer or make your account available
to other users.
3.3 Login.
When you register in the Sirène app, you need to confirm your e-mail with an activation code. Every
time you log in to the app, you will receive a code via your e-mail. You are therefore required to ensure
that you only have access to your e-mail.
3.4 Deleting a user.
If you delete your user in the Sirène app, you need to confirm your e-mail with a code. This should be
seen as a measure to ensure your user is not wrongfully deleted.
3.5 Invite Contacts.
You can create a Contact in the Sirène app by adding the ID code of the person you want to create a
Contact with. This feature is only possible if the other person has also downloaded the app and accepts
the request. You will be able to see each other's name.
4 Prerequisites for using the Sirène app
4.1 Age limit for Carriers and Contacts.
To use the Sirène app as a Carrier or Contact, you must be at least 16 years old. The European Member
States have the option to set a lower age limit by law, provided that such age limit is not below 13
years. For example, in Denmark, users between 13 and 15 years old must obtain authorization from
their legal guardian(s), while in Germany, guardian authorization is required until the age of 16.
In Switzerland, the age requirement is 16 years without exceptions.
The Sirène alarm device should not be used by anyone under the age of 13.
If you are signing up as a Contact, the same age requirements apply as for Carriers. Compliance with
these age and consent requirements is essential for all users in their respective roles.
4.2 Access to the Sirène app.
To make use of the Sirène app, you must have:
(a) Access to a mobile device (e.g. a smartphone) that has internet access and is compatible with
the Sirène app.
(b) The Sirène app is available for use across the EU, the UK, and Switzerland. Please note that
functionality may vary depending on your location, local telecom infrastructure, and the
availability of mobile networks in your region.
(c) An e-mail address.
4.3 Access as a Carrier.
To make use of the Sirène app as a Carrier, you must also have a Sirène alarm device. Your Sirène
alarm device must be purchased separately from our online shop.
4.4 Allow features on your mobile device.
To make use of the options in the Sirène app, you must allow the "always GPS location" and
"notifications" feature and/or a similar feature on your mobile device. As a Carrier, you must also
allow the Bluetooth feature for your mobile device to connect to your Sirène alarm device.
Please note that location is not always 100% accurate and is affected by buildings, signal strength,
telecom networks, your mobile device, etc. SIRÈNE OOONO therefore does not accept responsibility
for the location feature in the Sirène app correctly indicating the location of the Carrier or Contacts.
4.5 Liability for expenses.
SIRÈNE OOONO is not responsible for any expenses you may incur when using the Sirène app,
including data usage costs.
4.6 Respect for the rights of others.
You may not post content or take actions in the Sirène app or use the Sirène alarm device in violation
of the rights of others, our rights or otherwise in violation of applicable law. You must always comply
with our Terms of Use when using the Sirène app.
4.7 Indemnification.
You agree to indemnify SIRÈNE OOONO without limitation for any and all liability regarding to and
arising out of your use of the Sirène app and the Sirène alarm device.
5 SIRÈNE OOONO's rights and obligations
5.1 Right to enter into agreements with business partners and subcontractors.
SIRÈNE OOONO is authorised to enter into agreements with partners and subcontractors in order to
enable you to use the Sirène app.
5.2 Right to change the Terms of Use.
SIRÈNE OOONO has the right to modify the Terms of Use. If the Terms of Use are changed, this will
be done after a notification. Less significant changes to the Terms of Use will be notified via the Sirène
app, while
Significant changes will be notified to you individually by sending a notification to the e-mail address
you have recorded in your account in the Sirène app. The notification will be sent 30 days before the
new terms come into effect. If you then continue to use the Sirène app, you are deemed to have
accepted these changes.
5.3 Right of transfer.
SIRÈNE OOONO is entitled to transfer its rights and/or obligations, in whole or in part, and
otherwise dispose of its rights and obligations, in whole or in part, without your prior consent.
5.4 Accessibility.
The Sirène App is provided "as is" and "as available" to the fullest extent permitted by applicable law,
without guarantees of any kind, either express or implied, including, but not limited to, implied
guarantees of fitness for a particular purpose, title and non-infringement. SIRÈNE OOONO does not
state or guarantee that:
(a) The Sirène app will always be secure, error-free or timely.(b) The Sirène app will always work without delays, interruptions or defects.
(c) Content, user content or information provided to you on or through the Sirène app is timely
or accurate.
5.4.1 Occasionally, SIRÈNE OOONO may need to disconnect the Sirène app to perform
changes to certain technical specifications.
5.5 Monitoring the Sirène app.
SIRÈNE OOONO monitors content in the Sirène app, but SIRÈNE OOONO cannot guarantee that the
Sirène app is free of material or other content that may be considered unacceptable. When SIRÈNE
OOONO becomes aware of it, SIRÈNE OOONO will review the content to determine the severity of
the content and whether it violates the Terms of Use and applicable law, and SIRÈNE OOONO may
remove it. In serious cases, SIRÈNE OOONO may also notify the police.
6 Licence
6.1 Licence.
SIRÈNE OOONO grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable
licence to access and use the Sirène App.
7 Intellectual property rights
7.1 Intellectual property rights.
All intellectual property rights relating to the Sirène app are owned or licensed by SIRÈNE OOONO.
None of these rights are transferred to you. You may therefore not copy, distribute, sell, publish,
transfer, assign, lend, sublicense, modify or otherwise dispose of the software contained in and
associated with the Sirène app.
8 Limitation and disclaimer of liability
8.1 SIRÈNE OOONO's liability.
SIRÈNE OOONO shall only be liable for damages if SIRÈNE OOONO fulfils agreed obligations late or
inadequately due to significant errors or omissions caused by gross negligence or intent.
8.2 Incorrect use of the Siren alarm device.
SIRÈNE OOONO bears no responsibility if you do not use the Sirène alarm device as prescribed in our
User Manual, available at www.sirene.ooono.com. Before you start using the Sirène
alarm device, you should carefully read the User Manual, which you can find at
www.sirene.ooono.com.
8.3 Incorrect use of the Sirène app.
SIRÈNE OOONO bears no responsibility if you do not use the Sirène app as prescribed in the Terms of
Use. Before you start using the Sirène app, you should read the Terms of Use carefully.
8.4 Limitation of liability.
To the extent permitted by law, SIRÈNE OOONO shall not be liable for any indirect, incidental,
special, consequential, punitive or multiple damages or loss of profits or revenue, whether direct or
indirect, or loss of data, use, goodwill or other intangible losses arising out of:
(a) Your access to or use of or inability to access or use the Sirène app.
(b) The behaviour or content of other users or third parties on or through the Sirène app.
(c) Unauthorised access, use or modification of your content.
(d) The user's actions or omissions in connection with the use of the Sirène app.
(e) Other actions that violate your freedom, peace, honour or person.
8.5 Furthermore SIRÈNE OOONO is not responsible for:
(a) Interruption of availability caused by (i) failure of your hardware/equipment, network
connection, software or other circumstances for which you are responsible under the Terms of
Use, or (ii) software failures, viruses or other attacks on security or otherwise due to technical
complications or maintenance.(b) Any links in the Sirène app to other websites owned by third parties. Such links are provided
for your convenience only and SIRÈNE OOONO assumes no responsibility for the content,
accuracy of information or privacy practices of such websites.
(c) Harm resulting from strike, fire, government action, labour disputes, accidents, subcontractor
failure or delay, interruption of public communication systems or other circumstances beyond
SIRÈNE OOONO's control and which SIRÈNE OOONO could not reasonably expect and
whose consequences SIRÈNE OOONO could not reasonably avoid or overcome.
(d) SIRÈNE OOONO only provides the service and will not be responsible for your experiences as
a Contact.
9 Choice of law and venue
9.1 Choice of law.
These Terms of Use shall be governed by and construed in accordance with the laws of Denmark.
Regardless of the above provision, the consumer shall not be deprived of the protection afforded by
the mandatory provisions of the law of the country in which they have their habitual residence.
9.2 Venue.
Any dispute, controversy or claim arising out of or in connection with the use of the Sirène app or
these Terms of Use shall be settled by the courts of the Member State in which the consumer is
habitually resident.
Alternatively, the consumer may choose to bring an action before the Danish courts at SIRÈNE
OOONO's venue, which is the Court of Frederiksberg, Howitzvej 32, DK-2000 Frederiksberg.
10 Contact
10.1 Enquiries.
Questions and comments regarding the Sirène app and these Terms of Use can be directed to
